DRIVERS OF OPERATIONAL PERFORMANCE AND CUSTOMER RETENTION IN THE CHEMICALS INDUSTRY

South Africa has a vibrant chemical industry that contributes significantly to the socio-economic well-being of the country. However, due to ease of entry, there is a proliferation of businesses operating in this industry, which has increased the level of competition within the industry. Most busine...

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Bibliographic details
Volume: 11
Main Author: Shephard Mugwenhi
Chengedzai Mafini
Elizabeth Chinomona
Format: Journal Article
Language: English
Place of publication: Social Sciences Research Society 01.01.2019
published in: International journal of business and management studies Vol. 11; no. 1
Data of publication: 2019-01-01
ISSN: 1309-8047
1309-8047
EISSN: 1309-8047
Discipline: Business
Online Access: Fulltext
Database: DOAJ Directory of Open Access Journals
Database information Databases - DBIS