Internet customer service method and system

An Internet customer service system (10) includes a product database (22) storing product data (24,26,28,30) associated with products available to a customer. The system (10) also includes an interface agent database (68) storing available interface agents (80) for interacting with the customer. The...

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Bibliographic details
Main Author: PAULA BROOKS
RACHEL CARTWRIGHT
JOHN ZUCKER
SOREN BRADBURY
JUSSI JARRETT
JUSSI TOLVANEN
HEIKKI AHDEKIVI
JOHN HITCHAM
COLIN ASHURST
TIM BURDETT
PAUL CLEAVES
WILLAIM MURRELL
Format: Patent
Language: English
Place of publication: 15.11.2001
Related: FORD MOTOR CO
Edition: 7
Data of publication: 20011115
Discipline: Medicine
Chemistry
Sciences
Physics
Bibliography: Application Number: AU20010043844
Subjects:
Online Access: available in Bonn?
Database: esp@cenet
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