Internet customer service method and system

An Internet customer service system ( 10 ) includes a product database ( 22 ) storing product data ( 24,26,28,30 ) associated with products available to a customer. The system ( 10 ) also includes an interface agent database ( 68 ) storing available interface agents ( 80 ) for interacting with the c...

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Bibliographic details
Main Author: TOLVANEN JUSSI
BURDETT TIM
BROOKS PAULA
MURRELL WILLIAM
AHDEKIVI HEIKKI
ASHURST COLIN
CLEAVES PAUL
ZUCKER JOHN TODD
HITCHAM JOHN
BRADBURY SOREN
CARTWRIGHT RACHEL
JARRETT JUSSI
Format: Patent
Language: English
Place of publication: 20.02.2007
Data of publication: 20070220
Discipline: Medicine
Chemistry
Sciences
Physics
Bibliography: Application Number: US20000569929
Subjects:
Online Access: available in Bonn?
Database: esp@cenet
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