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Measuring indirect effects of unfair employer behavior on worker productivity: a field experiment

Matthias Heinz (University of Cologne and CEPR), Sabrina Jeworrek (Halle Institute for Economic Research and Otto von Guericke University Magdeburg), Vanessa Mertins (University of Vechta), Heiner Schumacher (KU Leuven), Matthias Sutter (MPI for Research on Collective Goods, University of Cologne, CESifo and IZA) ; IZA Institute of Labor Economics

We present a field experiment in which we set up a call-center to study how the productivity of workers is affected if managers treat their co-workers in an unfair way. This question cannot be studied in long-lived organizations since workers may change their career expectations (and hence effort) w...

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Bibliographic details
Main Author: Heinz, Matthias
Jeworrek, Sabrina
Mertins, Vanessa
Schumacher, Heiner
Sutter, Matthias
Format: eBook
Language: English
Related: Forschungsinstitut zur Zukunft der Arbeit ¬[Herausgebendes Organ]
Ort : Verlag : ErscheinungsdatumBonn, Germany : IZA Institute of Labor Economics : November 2017
Extent: 1 Online-Ressource (56 Seiten) : Illustrationen, Diagramme
Umfang: (Dateityp; Kodierungsformat)Textdatei; PDF
Series: Discussion paper series / IZA Institute of Labor Economics ; no. 11128
Links: Fulltext
HBZ-ID: HT019506646 » further libraries in North Rhine-Westphalia
Database: ULB Bonn